How to Work With Interstate Movers

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Finding and hiring interstate movers can do more than just offer you convenience. They can provide for the safe transportation of your most precious items, large and small. Knowing how to work with them can make moving less stressful and you won’t get caught off guard with unexpected moving costs. If this is your first time working with an interstate mover, here’s what you need to know:

Read Everything

There’s a lot of paperwork involved when dealing with interstate moving companies, and much of it is given in fine print. However, it’s well worth your time and effort to read through (and understand) everything they give you. Policies vary among companies, and you don’t want to assume any rights that are not written somewhere. If you have any questions or disagreement with the written paperwork they give you, ask questions, negotiate and do what you can to get it changed for your specific move. If they won’t budge, move on to another company when possible. They will ask you to initial statements confirming your receipt of an agreement to a number of policies, and agreeing to them in haste can be detrimental if there’s a problem down the line.

Don’t Leave during the Move

When movers show up to your house, don’t leave in the middle of the move. It’s true that they know what they’re doing and they don’t require your help. However, it’s wise for you to monitor what’s happening and they may require your guidance or directions from time to time. A representative, often one of the movers, will also take an inventory of the goods that they’re loading, stating the condition of each item. Being present will allow you to confirm or dispute what they’re writing down for each item they’re recording. If you’re not there, they can write down whatever they want.

Keep the Bill of Lading

This is one document you don’t want to lose in transit. You’ll even want to hold on to it for a period after your goods are delivered and you’ve had a chance to inspect your inventory. You’ll need it if you have to file a claim. For example, if you’ve hired piano movers and it doesn’t arrive in one piece, you’ll need the bill of lading to file an insurance claim.

Supervise the Unloading Process

After the movers arrive at the destination, you’ll want to be present for the unloading and unpacking of the items. Keep an eye on the condition of your items and be ready to bring anything to the attention of the movers and to document it yourself. It’s important to be prepared for the worst case scenario, loss or theft of goods, while hoping for the best.

When your interstate movers perform their services on both ends, at the arrival and destination, you might consider tipping them. Some companies have policies in place to prohibit you giving a tip directly, and therefore you should find out whether tipping is allowed.

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