Comments on: White Glove Moving Scam

By: Kim Claudio

Kim Claudio — Fri, 30 Oct 2009 16:42:25 +0000

Moving can be so scary I have experienced a horrible ordeal more than just a year ago when moving to a new home. I also own a business with over 25 employees and we needed to expand as our company was growing, i found a place bigger enough to grow with a growing business, i was very skeptical about calling an Moving company due to the fact of the experience and the scams that are going on, I was able to find a company by the name of Packing Service Inc or there site http://www.PackingServiceInc.com i spoke with a rep there whom was very professional who offered to come to my office to give an exact quote on helping us pack up our office and prepare us for the move he also referred me to a site that talks about moving scams http://www.movingscam.info which in return saved me a lot of money. I recommend this company anytime.

By: pedro delgado

pedro delgado — Wed, 28 Oct 2009 22:52:51 +0000

I recently moved from New York to Fort Lauderdale and I found a great company by the name of Packing Service Inc or PackingServiceInc.com they came to my house on the time planned help packed all my belongings and also they were friendly and very professional, when speaking on the phone with the rep from the company they provided me with the important information i needed to prepare for my move.

I also found some helpful information on move company scams at movingscam.info

By: Doug

Doug — Mon, 08 Jun 2009 11:13:33 +0000

White Glove pulled a similar thing with us. While I was out of state for our move, White Glove guaranteed a .40 per pound price. Based upon my experience of moving the same articles three times in as many years, the total weight would not have been more than 8,000 pounds or $3,200. When they came to remove our belongings, the driver concvinced my wife that the load would be more than 13,000 pounds and pressured her into signing a contract for a flat fee of $5,200. (They were suppose to take the truck to a weigh-station and provide the weight certificate before payment) Shop around, there are plenty of other movers out there.

By: Tim

Tim — Mon, 13 Apr 2009 19:52:40 +0000

Does anyone else SMELL a HUGE RAT here…. or is it just me? No smoke where there isn’t a fire friends ————- beware!

By: Olga

Olga — Thu, 19 Mar 2009 23:30:30 +0000

I recently moved with White Glove and would like to worn everyone about this company. They are an absolute SCAM !!!! Please be careful with this company. I will never use it again and will also pass this warnings to all my clients.

By: George

George — Tue, 24 Feb 2009 20:33:17 +0000

I recently moved with Green Van Lines and my move was amazing. They were fast efficent and very professional. I was more then satisfied with their packing and moving capabilities. I ended up not having enough time to pack all of my inventory and had a few extra items, they packed and wrapped these items perfectly loaded them on the truck and cleaned up everything. When they arrived at my home they unloaded everything put it where it belonged and even helped take some items to a local donation drop off. I am 1000% satisfied with this company and recommened them to anyone looking for a professional and personable company that does’nt only offer great service but all with a eco friendly touch! I love the GREEN aspect! Spread this companies name They are Fantastic and we all really need to use them!

By: Michelle

Michelle — Thu, 12 Feb 2009 03:38:21 +0000

I had a great experience with White Glove when I moved from New York City to fort lee NJ in the beginning of February 2009. The estimator who came to my apartment was extremely nice and very professional. On the day of the move, the crew showed up right on time and said that the estimate was correct. They finished the packing that I hadn’t done, loaded the truck much faster than I expected, and moved me in to my new place in New Jersey. They were all professional, courteous, and friendly. They did a great job, and I highly recommend this company.

By: Guest

Guest — Wed, 11 Feb 2009 22:40:34 +0000

The b**S that white glove saying about cubic feet is simply B***S because as a mover you can set up your tariff to be based on weight or cubic feet or both. now if you choose to go with a company that provide a cubic feet estimate it is good if you list exactly the items that you are moving and by that you should receive a binding estimate and beside that you can super vice the loading process and you can tell if the mover are maximizing your shipment and by the time the movers are done you now exactly how much you are paying unlike the weight you will be waiting for a call telling you oh we thought it will be this amount but oops now it is more and you do not know if they weigh your shipment or the whole warehouse so as a consumer you should do your home work and search for the BBB record of each company and see if they are members of AMSA and be honest about what you are moving, avoid companies who tells lies and trashing other companies because they should earn your business by giving you the best price and service and not by trashing others, customers be smart and do your home work before choosing movers.

By: Guest

Guest — Sun, 21 Dec 2008 04:13:11 +0000

MovingScam.Info

By: Guest

Guest — Thu, 11 Dec 2008 19:18:43 +0000

Most of these were placed on here directly by movingscam themselves.
One of these was copied and then pasted here directly from movingscam word for word.

None of these complaints are even verifiable. White glove moving is one of the largest and finest moving companies in the United States serving many dignitaries and high level folks with excellence and professionalism as you will see below.

Dear friends and future clients,

Thank you for inquiring into White glove VIP services, and it is indeed an honor to have the opportunity to earn your trust and business.. I would like to invite you to take the time to review my essential moving tips which will assist you in the sometimes daunting task of choosing a professional moving company.

FROM 2 FORMER VICE PRESIDENTS OF THE UNITED STATES TO A PRESIDENTIAL FAMILY MEMBER TO NFL, MLB, GOVT AND CORPORATE EMPLOYEES WE ARE THE FINEST IN THE INDUSTRY AND THE OVERWHELMING AMOUNT OF MOVES ARE FOR GREAT PEOPLE AND FAMILYS JUST LIKE YOU AND YOURS.
IT WOULD BE AN HONOR TO EARN YOUR BUSINESS.

In response to your request for a quote you will soon be contacted by many companies offering you their services for your relocation. Unlike White Glove Moving & Storage, some of these companies will be brokers which will offer you beautiful illegal cubic foot based quotes and/or complicated “maximum tariff based discount pricing) contracts. Both of these type of quotes will be great only until the day of the move at which time a different company will appear with a new contract in hand and new big prices.

3 WARNING SIGNS OF A MOVING BROKER/SCAM/VERIFY ALL COMPANIES AT THE RIPOFF REPORT, SAFERSYS.ORG (FEDERAL MOTOR CARRIER ADMIN)

1. They request 20 or 25% deposit immediately when you wish to reserve (this is their commission, on the day of the move a new company would show up with new contract in hand and new pricing) Never pay in advance, only on the day of the move 50% and the balance upon delivery.

2. They quote in cubic feet and pounds at the same time (it is illegal to quote in cubic feet, on the day of the move, the moving company that shows up will choose to use cubic feet thus allowing them to increase your price by spreading out your household goods in the truck)

3. They give a too good to be true price, this great price is only good until the day of the move at which time the new company will have a new contract ( Once you hand over your 20 or 25% deposit, their job with you is complete, what happens afterwards is the company who shows up’s problem)
Moving can be a strenuous ordeal both physically and psychologically and I look forward to speaking with you about your upcoming relocation requirements in order to prepare for you an accurate professional quote for your move. Your move is as individual as you are and I would prefer to customize your estimate.

White Glove Moving & Storage is one of the largest full service professional household goods moving company in the United States. Our worldwide national Headquarters are in Bayonne, NJ and we are fully licensed Intrastate and Interstate Movers with a large fleet of state of the art trucks and professional well trained team units.

For over 17 years White Glove has been moving thousands of great people and families like you and yours along with NFL, MLB, celebrities, military and embassy families from coast to coast 7 days a week 24 hours a day. But ya know what? The most important move that we conduct is your move and it is an honor to earn your business and your move..

Essential Moving Tips:

1.) Reputable Moving Companies - Versus - Moving brokers?

Moving brokers are those that act as a middle man between customers and moving companies. They often front companies with bad records and many complaints that cannot solicit their services any more. Simply, brokers have a few trucks if any and they will usually quote a low price in order to suck you in.

2.) Check all moving companies only at government operated web sites:

Two easy steps to check a company:
1. Click the following link: safersys.org go to FMCSA Searches under Company Snapshot.
2. Enter the Legal name, USDOT#, or MC# of a moving company and press ‘Search’.

The information you are most interested is the Number of ‘power units’ (trucks) and the number of drivers. A simple way to identify moving brokers! Typically they have one or two ‘power units’ (trucks) and few if any drivers. Also check to see whether they have any interstate mileage (MCS150)(a tell tale sign).

3.) What are the official recommendations regarding charging a move?

According to the American Motor Safety Association, (AMSA) of which we are long standing members, the only price a Long distance move is by weight. Local Moves on the other hand are charged by the time that it takes.

Charging by cubic feet is illegal, and companies using this procedure are being investigated. Volume estimates are subjective. Some companies, typically moving brokers, will charge based on the volume of your goods and the driver will load the truck in order to maximize your volume (This is a scam – Don’t get caught!)

By: Guest

Guest — Thu, 11 Dec 2008 18:40:44 +0000

New Jersey :A number of formal complaints have been lodged against the White Glove Moving & Storage Company, located in Jersey City, New Jersey.

By: Guest

Guest — Wed, 03 Dec 2008 23:01:30 +0000

I cannot find your website. Can you tell me what it is?

By: Guest

Guest — Tue, 25 Nov 2008 17:19:53 +0000

folks, this company has agents who make postings like this in their defense, sorry it’s not working people.

white glove should be called white trash.

if i wanted to destroy my property, take days to move and be charged $3400 for what was estimated as a $700 move…

i could have hired legitimate thugs!

By: Guest

Guest — Mon, 03 Nov 2008 18:08:10 +0000

Before i moved, i researched and found out about the moving company scams, check out this website: MovingScam.info very helpful information.

Good luck to everyone who moves and be safe.

By: Guest

Guest — Thu, 16 Oct 2008 14:58:37 +0000

I am with the NJ State Moving and Storage Association. Any information about a members conduct is important to us. Please let us know if you have any concerns either positive or negative. You can speak to Tracy or Bob at (732)341-3934.

By: Guest

Guest — Fri, 03 Oct 2008 19:26:41 +0000

October 1, 2008

Please read this blog and believe it. I had such a bad experience with White Glove Moving and Storage. They quoted one price in writing and then they came up with all kinds of add-on fees. The damaged my brand new furniture and tried to say it was already that way. What a headache! Avoid White Glove Moving and Storage. Please, save yourself the trouble.

By: Guest

Guest — Fri, 15 Aug 2008 14:46:32 +0000

There are numerous “White Glove” moving companies nationwide. We are White Glove Storage and Delivery in Austin, Texas and we keep the guessing game out of any charges. We charge by the hour so that there is no hidden charge in the end. We hire the best in the industry and they are experts in fine furnishings.
I just want to clarify that we do not try to “pull one over” on any of our clients….The White Glove in Austin, Texas, is not affilliated with any other company, and keeps it simple by charging by the hour. Please do not hesitate to contact us with any questions or concerns.

By: Guest

Guest — Tue, 17 Jun 2008 19:39:07 +0000

I recently used this company and had a horrible experience. First of all the movers took forever packing my merchandise onto the truck. Honestly, they took smoke break after smoke break. Furthermore, I spoke with a dispatcher who infomred me that he was looking at my contract my weight was fine and I did not owe any additional funds. Two days later I received a phone call from the driver stating that I owed additional funds. They totally caught me off guard with this price increase. I reported them to the BBB but that was not enough because this company is getting away with this too often.

By: Guest

Guest — Thu, 01 May 2008 23:39:26 +0000

I have had a horrific experience with White Glove and am still awaiting my items (so the experience could get worse). They have failed to deliver my furniture on the day they told me it would be delivered. After taking off from work and waiting around all day, I finally receive a call and the dispatcher (Lincoln) informs me that his driver cannot clear my breezeway and that DOT does not allow tractor trailers on my street. After putting two police officers on the phone as well as the manager of my apt building who told him that tractor trailers are okay and that the breezeway is the width of 3 cars placed side-by-side, he informed me that he was not going to have his driver take the chance and that they will call me in the future for another date of my delivery.

I informed him that he should at least have his driver stop by and look and make the judgment call on whether he can clear it (he would have been able to clear it with plenty of room) and he still refused. That’s when I realized that they had no intention on delivering my items on the date they told me. As of now I am still without my items.

I wish I would have seen this site prior to using them (though I did not specifically choose them, white glove is an affiliate of the company I contracted with, and the company used them to move my things…yet another scam).

Please report your issues to the Better Business Bureau (https://odr.bbb.org/odrweb/public/GetStarted.aspx) so that others can have a more accurate assesment of this company.

By: Guest

Guest — Tue, 19 Feb 2008 20:01:08 +0000

I had a great experience with White Glove. My girlfriend and I used them to move a few months ago. They were great. The guys showed up on time, everything was packed carefully, and the price was right.

By: Guest

Guest — Fri, 09 Nov 2007 14:51:54 +0000

I just wanted to add to the complaints against White Glove Moving and Storage. I too was given a quote of more than 50% less that what the outcome was. I was told that I could agree to a flat rate that the movers felt would be less than if the truck was actually weighed. I was strongly urged to tip 20% and as the cost kept rising, this became impossible. I was told by the company that they would replace any damaged items up to an amount of .60/pound of the entire load, not PER ARTICLE. I incurred another $700 in damaged items. Basically, my bill went from $2,250 to $5,800 for the move. I will NEVER use this company again.

By: Guest

Guest — Tue, 10 Apr 2007 21:00:52 +0000

an ex employee thats angry,doesnt make for a great review

By: Guest

Guest — Wed, 28 Feb 2007 19:12:08 +0000

I decided to not use White Glove Moving for a move that I had late last year specifically because of the poor reviews that their company recieved.

By: Guest

Guest — Sun, 05 Nov 2006 14:19:36 +0000

These jerks from White Glove Moving sound like a replica of NICE MOVERS from NY. They give you a low estimate first, then when everything is on the truck they double or triple your bill and if you don’t give them $500 tip, they intimidate you before the delivery and bang up and dent your appliances and claim that they had an accident on the road. Their insurance is a joke. Rent a truck like Budget and do your own moving. Cheaper and less aggravation.

By: Guest

Guest — Mon, 23 Oct 2006 20:28:36 +0000

I had a moving company try to bilk my Mom out of more money when they got to her house. She is 60 years old and had a house with four rooms, and lots of furniture and other memories.
Luckily I came over early that day, and noticed the two big men physically intimidating my mother for five times the cost that they asked her for before, in CASH. She was shaking she was so afraid of those two muscle bound idiots.
I was so angry…I actually saw red. I’m a petite woman, about 5′3″ tall, but I was in such a rage at their treatment of my frail mother that I made the two jerks run for their lives.
Do not let your loved ones be alone on their move. I gathered every friend I had and we moved my mother’s whole house for Pizza and beer.