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Hello,

Help us!! My wife and I moved out of an apartment we rented for over three years. Our lease ended early November 2007. We had paid a $770 security deposit and did not hear from our landlord even after calling them repeatedly. Last Friday, January 4, 2008, I stopped by their office and they claimed that something had gone wrong with the mail, and as a result I had not received an overview of costs and a refund of my deposit yet. I asked for any evidence indicating this problem, and they said I should come back later in the day so they could give me the forms. When I returned, they handed me a cost overview and supposed receipts, claiming that they needed to replace all the carpets and the vinyl kitchen floor in the unit, and that together with other repairs the total costs exceeded $4000. On our kitchen floor, which was quite old vinyl when we moved in, we caused a burn mark. In one of the two bedrooms, we caused a burn mark on the carpet due to a hot iron. The rest of the carpets looked essentially the same as when we moved in. On top of that, I checked our old unit yesterday (January 4, 2008, I looked through the windows), and they had in fact not done any work to any of the floors. The burn mark in the kitchen was still there, and on the downstairs carpet I could still see the imprints of where our furniture had been. What should I do? Any advice would be greatly appreciated!