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I have not had a late rent in 2 years and 6 mos.!(record was broken in July)
I don't allow it. If the resident makes sure the child care is paid every Friday on time; then they can pay the roof over their heads on time. No exceptions. I consider rent late on the 2nd.

How would you like it if your boss told you he would pay you on the first, and you wait until the 2nd, and you ask what happened, and he said "he decided to pay you on the 5th at 5:30PM." How would this bowd with you? EXACTLY, This is my boss's payday. Treat it as if.

You re-teach your Residents on expectations. Yours and theirs. I run this property with the mindset of
PMC rules regulatons. My Owner's are the Original Founders and Management Company for 30 years. I am the mentor, the counselor, a friend, compassoniate, customer service provider for all my Resident's. I work for them. They pay my salary and benefits.

Being the Business Manager for the Owner and Residental Manager, you have to remember you represent the Owner's asset, and the Resident's needs. Stay consistant, be firm but fair management style.

You could eat off my parking lots. Come visit us at The Dunes Apartments in Jacksonville, Florida, you won't even find a cigarette butt on the property. Or.. please go read the ratings.