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We live at the Regatta at Lake Lynn Apartments in Raleigh, NC. Recently we have had some problems with our air quality. We asked maintenance to come out and look at the vents because we are seeing large amounts of dust and black stuff coming out of our vents, but on the first visit they only looked at and cleaned the intake area. Then when we complained again, in writing, they looked in the vents, saw the dust and debris, but now are refusing to fix it. I was told that if they cleaned our vents, they would have to clean the whole property's vents and that they were not set up with a vendor in order to do that type of work. Then the property manager called me and told me that the company who inspects and cleans the chimneys does duct cleaning...so they do have a vendor who can do it, they just do not want to. My guess is because of the expense. Meanwhile, my fiance, who is allergic to dust mites, is ill every single day he is in this apartment. He gets headaches, congestion, nose bleeds, etc. Do we have any legal options that anyone knows about? One would think that the owners of the property would take care of their tenants and their property, but they are not doing so.

It took almost three months to get a door fixed...we have called four times about our ice maker not working and three maintenance visits later it is still not working. We are not waiting on a return call from our fourth call. If you are thinking about moving in here, I would think twice. It appears to me that the property owners do not care about their tenants health and well-being.

If anyone has any advice, I would appreciate it...