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I have had a horrific experience with White Glove and am still awaiting my items (so the experience could get worse). They have failed to deliver my furniture on the day they told me it would be delivered. After taking off from work and waiting around all day, I finally receive a call and the dispatcher (Lincoln) informs me that his driver cannot clear my breezeway and that DOT does not allow tractor trailers on my street. After putting two police officers on the phone as well as the manager of my apt building who told him that tractor trailers are okay and that the breezeway is the width of 3 cars placed side-by-side, he informed me that he was not going to have his driver take the chance and that they will call me in the future for another date of my delivery.

I informed him that he should at least have his driver stop by and look and make the judgment call on whether he can clear it (he would have been able to clear it with plenty of room) and he still refused. That's when I realized that they had no intention on delivering my items on the date they told me. As of now I am still without my items.

I wish I would have seen this site prior to using them (though I did not specifically choose them, white glove is an affiliate of the company I contracted with, and the company used them to move my things...yet another scam).

Please report your issues to the Better Business Bureau (https://odr.bbb.org/odrweb/public/GetStarted.aspx) so that others can have a more accurate assesment of this company.