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I am an apartment manager and recommend asking many of the questions posted above. I was a renter for years and experienced/saw the results of absentee management many times. It's frustrating when you have to keep asking and asking to get service performed. That experience made a big impact on me and greatly influences the way I manage my property. Here are some questions I'd like to add to the list.

You should ask the manager about the House Rules. Specifically the Quiet Hours and what is done to enforce them. For example on my property, 10pm is Quiet Time not Quieter Time. Violators are given only 1 verbal warning. Second offenders are given a 3 Day Cure Notice which is a legal demand for compliance. Third offenders are served Cure notices again and invited to move out before their fourth violation puts them in the eviction process.

You should also ask about new move in packages. The better managers work with local businesses to get deals for their residents. For example, a free pizza lunch or dinner delivered on moving day. Perhaps 10% off & pick up/delivery service from the neighborhood dry cleaner. If the community has a fitness center, do they have a list of personal trainers that offer a community discount? A clear sign of good management is the value they bring to the table.

If you have any questions, feel free to contact the author of this post, Craig Wolford at Park Sienna Apartments in Reseda, CA

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