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I have a friend who lives in a duplex and their heating bill is outrageous. She called the landlord and a repairman was sent to the house. I'm not sure exactly what was done but the heat is working better now. I do know that on the gas furnace only to of the pilots were lighting part of the time. My question is can the tenant request the landlord to have to pay part of her heating bill, due to not doing regular upkeep on the furnace?